ANURAG BERRY
Product Leader | AI-First Products | B2B SaaS
I build products at the intersection of AI and
real-world business problems — from zero to scale.
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Over 11 years, I've led product across B2B SaaS, enterprise platforms, and B2C — working closely with data science teams on NLP and Computer Vision problems long before either became mainstream.
At Netomi, I was part of the founding team that scaled an NLP-powered customer support platform from the ground up.
At Roadzen, I led product for an insurance AI suite spanning computer vision for underwriting, a modular claims platform built from scratch, and analytics systems that drove organisational accountability.
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I work best where the problem is ambiguous, the stakes are real, and the team needs someone who can translate between what AI can do and what the business actually needs.
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Currently open to Product Leadership roles at AI-first companies in India.
PAST EXPERIENCE
Past Roles
July 2023 - May 2026
FOUNDER - HELPMEHIRE.IN
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Built and scaled a product-led hiring venture focused on Product Management roles for high-growth startups and unicorns, gaining first-hand exposure to how fast-scaling companies evaluate, hire, and onboard senior product talent.
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Designed structured, data-driven interview frameworks and matching criteria, deepening my understanding of competency-based evaluation, signal vs noise in hiring, and decision-making under uncertainty.
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Worked closely with founders, product leaders, and HR heads, sharpening my ability to translate ambiguous business needs into clear role definitions, success metrics, and hiring outcomes.
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Scaled the business from PM interview support to full-stack hiring services, learning how to build repeatable processes, manage stakeholders, price services, and balance quality with speed—resulting in a ~20% reduction in time-to-fill.
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Made the conscious decision to wind up the business after achieving the intended learning and market exposure, carrying forward strong operator-level insights into product leadership, team building, and org design.
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Built an AI agent to shortlist and provide the most relevant candidates for a specific JD from uploaded resumes.
November 2020Â - November 2022
VICE PRESIDENT - PRODUCT, ROADZEN
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Led AI-enabled product strategy and execution across a portfolio of insurance automation tools.
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Scaled product team from 3 to 6 PMs; oversaw 100+ cross-functional teams across engineering, data science, and design.
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Drove 21%+ ARR growth by embedding proprietary AI models in core claims/reinsurance and underwriting workflows.
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Directed development of real-time algorithms for claims triage and fraud detection; increased decision accuracy by 30%.
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Evangelised customer success metrics, integrating KPI dashboards across 20+ enterprise deployments.
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Worked directly with US/EU/Indian customers to localise and optimise core platforms.
November 2018 - January 2020
SENIOR PRODUCT MANAGER, NETOMI
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Being part of the founding team at Netomi, delivered the product 0-1 and then scaled from 1-N.
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Launched and scaled multi-tenant customer support chatbot platform from scratch to 5M+ USD
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ARR across enterprise clients across US and EU geographies.
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Led a team of 3 PMs delivering modules including Analytics Studio, Training Data Automation, and NLP Model Optimization.
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Increased chatbot accuracy by 28% by leveraging customer historical data for AI training loop automation.
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Reduced model training time by 70% using clustering and data annotation automation.
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Published platform apps on Zendesk and Freshdesk; drove 45% increase in upsells via analytics-based sales enablement.
December 2017 - October 2018
PRODUCT MANAGER, BUILDER.AI
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Delivered key product funnel features that improved user conversion by 15%.
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Built modular feature previews and lead-gen flows to support international expansion.
May 2014Â - December 2017
PRODUCT MANAGER, NETOMI
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Created and improved bot conversation flows to generate GMV of $5M for e-commerce customers via chatbot.
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Responsible for improving the quality of ML algorithms for retail/e-commerce verticals by 35%.
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Solely responsible for delivering the SAAS product platform 0-1 for brands to onboard, manage,
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and train bots.
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Delivered enterprise deployments for clients including Tommy Hilfiger, Sony, and Pantene.
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Built core SaaS product for chatbot configuration and training from scratch.
August 2012 - April 2014
PRODUCT MANAGER, AMEYO (NOW EXOTEL)
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Managed a team of 2 associate product managers across multiple modules.
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Boosted ARR by about 14% and generated a regular source of income by introducing innovative cross-selling features.
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Decreased Level I support tickets by 42% by introducing self-serve workflows.
April 2011 - July 2012
ASSOCIATE PRODUCT MANAGER, AMSOFT SYSTEMS
Improved user onboarding and activation of a Carigamy app, which gave real-time alerts for fuel, engine health, geolocation tracking by connecting to OBD device in car. App had 1,00,000 + downloads in the play store.
April 2010 - April 2011
MANAGEMENT TRAINEE, KOTAK SECURITIES
Assisted the advice on the portfolio formation of clients depending on their risk appetite, time horizon and objective of investment and suggested structured products.
ACADEMIC CREDENTIALS
MBA, IBS HYDERABAD
Completed my MBA in Marketing (Full Time - On Campus)Â from ICFAI Business School, Hyderabad.
May 2008 - March 2010
B TECH, PUNJAB TECHNICAL UNIVERSITY
B. Tech in Computer Science from Punjab Technical University, Jalandhar.
June 2003 - July 2007
"What would life be if we had no courage to attempt anything?"
Vincent van Gogh
